Website & Online Store Policies
This website is operated by VEL Treatment Rooms Limited and whose registered address:-
205A Stockwell Road, London, SW9 9SL
(“We”) are committed to protecting and preserving the privacy of our
visitors when visiting our site or communicating electronically with us.
Your Medical Health
Customer is responsible for ensuring treatment, service, or products provided by
VEL Treatment Rooms Limited is suitable & safe in regards to their health conditions.
If in doubt please consult your doctor before creating booking(s).
Terms & Conditions
Please visit our terms & conditions section of our website.
Unfortunately VEL Treatment Rooms currently do not ship internationally. We only ship within the United Kingdom.
Returns & Refunds
Due do the items we sell some items will not be able to be returned.
You can ONLY when original packaging is not broken or damaged.
You have informed us within 14 days of any issue(s) with the item(s) in question.
You MUST contact us first to arrange return.
Please do not just post.
You are responsible for returning the item with full tracking to our business address:-
VEL, 205A Stockwell Road, London, SW9 9SL.
Once we have item back we will refund back to the original payment source.
The time the refund shows is down to your payment provider.
Please visit our support section and send your interest for concideration.
How Can We Help
Still need help visit the support section of our website. We will be more than happy to help.