top of page

Website & Online Store Policies

Privacy Policy

This website is operated by
VEL Treatment Rooms Limited and whose registered address:-

205A Stockwell Road, London, SW9 9SL

(“We”) are committed to protecting and preserving the privacy of our

visitors when visiting our site or communicating electronically with us.

Your Medical Health

Customer is responsible for ensuring treatment, service, or products provided by

VEL Treatment Rooms Limited is suitable & safe in regards to their health conditions.

If in doubt please consult your doctor before creating booking(s).

Terms & Conditions

Please visit our terms & conditions section of our website.


International Shipping

Unfortunately VEL Treatment Rooms currently do not ship internationally. We only ship within the United Kingdom.


Returns & Refunds

Due do the items we sell some items will not be able to be returned.
You can ONLY when original packaging is not broken or damaged.

You have informed us within 14 days of any issue(s) with the item(s) in question.

You MUST contact us first to arrange return.

Please do not just post.

You are responsible for returning the item with full tracking to our business address:-
VEL, 205A Stockwell Road, London, SW9 9SL.

Once we have item back we will refund back to the original payment source.

The time the refund shows is down to your payment provider.

Wholesale Inquiries

Please visit our support section and send your interest for concideration.

Payment Methods

How Can We Help

Still need help visit the support section of our website. We will be more than happy to help.


cc logos.png
bottom of page